Success Coach (Career Case Manager)
OCTOBER 18, 2019
Location: New York, NY Headquarters
(This position will based out of the main office but will spend 3 to 4 days a week at program partners’ sites, traveling to meet participants at employers, or conducting outreach)
Seedco is a national nonprofit organization that advances economic opportunity for people, businesses and communities in need.
Strong Fathers, Stronger Families (SFSF) is a program funded through the U.S. Department of Health and Human Services’ Administration for Children and Families. The program is designed to support low-income fathers in New York City enter and thrive in the workforce while developing closer relationships with their children, partners, and co-parents. Seedco has been operating SFSF since 2011 and partners with local community-based organizations to deliver the critical services offered by SFSF.
The success coach position provides long-term coaching to participants as they obtain employment and progress along a career pathway. The success coach works with participants to identify goals and supports them in their efforts to remove barriers that may inhibit long-term personal, professional, and financial success. This position also provides backup facilitation for parenting, healthy relationship, and economic stability workshops and may, as needed, lead the facilitation of certain program cohorts.
This is a 100% grant-funded position with an anticipated end date of October 1, 2020, though the position may be extended as additional funding becomes available.
Seedco is an affiliate of The Acacia Network, the leading Latino integrated care nonprofit in the nation, offering the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment
KEY ESSENTIAL FUNCTIONS
Case Management and Coaching
- Provide career and financial coaching to participants with limited work history and low levels of educational attainment
- Use predictive analytics assessments and occupational labor market information to help participants navigate career pathways
- Maintain knowledge of local low- or no-cost legal, housing, behavioral health, and other resources available to low-income fathers
- Provide on-site coaching to participants at employer partners and coordinate with job developer to ensure employer concerns are communicated
- Coordinate with program site partners and Seedco job developer to ensure participant needs are communicated effectively and are being met
- Maintain a caseload of active participants
- Develop and facilitate financial empowerment workshops on asset building, credit, and debt relief
- Develop and facilitate economic stability workshops focusing on soft skills needed to obtain and sustain employment
- Support program site partners by providing back up and/or co-facilitation for parenting and healthy relationship workshops
Outreach and Engagement
- Attend and participate in recruitment events and meetings
- Coordinate with community engagement coordinator to take part in recruitment events, as needed
Administration and Reporting
- Support project staff in the collection and analysis of program data as part of a larger effort to evaluate the business impact of YAW’s support services
- Collect and analyze quantitative data for quarterly reports to leadership, partners, and funders
- Meticulously track weekly outreach to all participants on caseload in program databases
- Generate weekly reports on participant contact, coaching activities, financial coaching outcomes, successes and challenges for use in team meetings and weekly supervisory check-ins
Additional Responsibilities, as Assigned
- Education, training, and experience in related fields that amounts to: A) Bachelor’s Degree with a minimum of 2 years of experience working in nonprofit, social service, and/or public sector jobs OR B) a demonstrated equivalent combination of education and experience
- Minimum of 1 year of case management experience
- Experience facilitating workshops and/or trainings in a group setting
- Experience performing outreach and recruitment in local communities
- Interest or experience in financial coaching, job readiness, and/or career support
- Flexible to the changing and often immediate needs of participants
- Flexible to the shifting requirements of the program as it grows and changes and a willingness to take on extra responsibility to support the needs of a small team
- Strong written, interpersonal, and analytical skills
- Must be organized, detail oriented and have the ability to work effectively under pressure in both a team setting and individually
- Workshop design or curriculum development experience
- Case management experience in a trauma-informed environment
- History of being trained in and practicing motivational interviewing
- Prior work with fathers, father-figures, or family-supportive programming
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
This position requires regular travel around New York City and the ability to work in standard office conditions.
This position reports directly to the assistant director for New York. Routine supervision is provided with instructions on job requirements, methods that are already developed and in place, priorities, and deadlines with particular attention to unusual or difficult aspects or tasks. There are regular reviews of progress, quality, and output.
HOW TO APPLY
Interested applicants should send their resume and a cover letter describing their interest and qualifications for the position to NYCjobs@seedco.org, with the subject line “ SFSF–Success Coach.” Due to the large volume of applications we receive, we are unable to personally acknowledge the receipt and status of each one. Only candidates selected for an interview will be contacted. Seedco is an Equal Opportunity Employer.